Privacy Policy for The Hummingbird Path LLC
Effective Date: May 1, 2021
This Privacy Policy describes how The Hummingbird Path LLC ("we," "us," or "our"), an S-corp company providing therapy services in Arizona, Iowa, and Oregon, collects, uses, maintains, and discloses information collected from users of the www.cynthiadjengue.com] website and our Facebook page www.facebook.com/cynthiadjengue and Instagram page www.instagram.com/cynthiadjengue. This policy applies to the website and social media pages and all products and services offered by The Hummingbird Path LLC.
1. Your Privacy and Confidentiality
We are committed to protecting your privacy and the confidentiality of your personal and health information. As a therapy practice, we adhere to strict ethical guidelines and are required by law to protect the privacy of your protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws in Arizona, Iowa, and Oregon.
2. Information We Collect
We may collect various types of information from Users in a variety of ways, including, but not limited to, when Users visit our Site or Facebook Page, fill out a form, and in connection with other activities, services, features, or resources we make available.
Personal Identification Information: We may collect personal identification information from Users in connection with appointments, inquiries, or service provision. This may include name, email address, phone number, and other contact details.
Protected Health Information (PHI): In the course of providing therapy services, we will collect sensitive health information. The collection, use, and disclosure of this information are governed by HIPAA and your Notice of Privacy Practices, which will be provided to you separately as a client.
Website and Social Media Usage Data: We may collect non-personal identification information about Users whenever they interact with our Site or Facebook Page. This may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site or Facebook Page, such as the operating system and the Internet service providers utilized and other similar information. We may also collect data on how you interact with our content on Facebook.
3. How We Collect Information
We collect information through:
Direct Interactions: Information you provide when contacting us, scheduling appointments, or during therapy sessions.
Website Forms: Information submitted through contact forms, appointment request forms, or other interactive elements on our Site.
Cookies and Analytics: Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. We may use third-party analytics services (e.g., Google Analytics) to collect data about Site traffic and usage.
Social Media Interactions: Information you share or interactions you have with our Facebook Page (e.g., likes, comments, messages). Please be aware that Facebook has its own privacy policy, and we do not control their data collection practices.
4. How We Use Collected Information
The Hummingbird Path LLC may collect and use Users' personal and health information for the following purposes:
To provide Therapy Services: To deliver the professional counseling and therapy services you seek.
To schedule and Manage Appointments: To book, confirm, and remind you of appointments.
To process Payments: To handle billing and payment for services rendered.
To improve Our Services: We may use feedback you provide to improve our services and website.
To respond to Inquiries: To respond to your questions and requests.
To send Periodic Emails: If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
For legal and ethical Obligations: To comply with applicable laws, regulations, and ethical guidelines (including HIPAA).
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Electronic Protected Health Information (ePHI) is protected using secure, HIPAA-compliant systems and protocols.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We will only share your Protected Health Information (PHI) following HIPAA and your signed consent, or as required by law (e.g., in cases of medical emergency, suspected abuse, or court order).
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission and that these third parties are also compliant with relevant privacy regulations, including HIPAA, where applicable (through Business Associate Agreements).
7. Third-Party Websites and Social Media
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site or our Facebook Page, is subject to that website's terms and policies.
Interactions on our Facebook Page and Instagram are also subject to Facebook's and Instagram's Data Policy.
8. Your Rights
Subject to certain limitations under HIPAA and state law, you have rights regarding your Protected Health Information, including the right to:
Request access to your PHI.
Request an amendment or correction of your PHI.
Request restrictions on certain uses and disclosures of your PHI.
Request an accounting of disclosures of your PHI.
Request confidential communications.
Receive a copy of our Notice of Privacy Practices.
For personal information collected via the website or other means not considered PHI, you may have rights depending on applicable state law, such as the right to access or request deletion of your personal information.
9. Children's Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal identification information from children under 13. If a parent or guardian believes that The Hummingbird Path LLC has personal identification information of a child under 13 in its database, please contact us immediately, and we will use our best efforts to promptly remove such information from our records.
10. Changes to This Privacy Policy
The Hummingbird Path LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
11. Your Acceptance of These Terms
By using this Site or interacting with our Facebook Page, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or Facebook Page. Your continued use of the Site or Facebook Page following the posting of changes to this policy will be deemed your acceptance of those changes.
12. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site or our social media pages, please contact us at:
The Hummingbird Path LLC | Phone 623-295-9327
4425 E Agave Rd Suite 106, Phoenix, 85044
www.cynthiadjengue.com